Using Improvement Science to Bolster the Implementation of a College-based Student Success Plan

We detail an effort in the College of Arts, Humanities, and Social Sciences at California State University, Monterey Bay to address the accountability metrics of CSU’s Graduation Initiative 2025. Following two years of work with faculty and staff to co-create college-specific student success goals, we report on the establishment and use of improvement communities to 1) identify and implement change ideas, 2) gain and strengthen faculty buy-in, and 3) ensure continuous quality improvement for this work. This poster will be of interest to those working to incorporate improvement science into student success implementation efforts within higher education’s shared governance model.