The nature and fundamental elements of digital service innovation

Stephen L. Vargo, Julia A. Fehrer, Heiko Wieland, Angeline Nariswari

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)227-252
Number of pages26
JournalJournal of Service Management
Issue number2
StatePublished - Mar 11 2024

ASJC Scopus Subject Areas

  • Business, Management and Accounting (miscellaneous)
  • Tourism, Leisure and Hospitality Management
  • Strategy and Management


  • Digital service innovation
  • Distributed governance
  • Emergence
  • Service ecosystems
  • Symbiotic design

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