Software Errors: Recovery Rights Against Vendors

Gary P. Schneider, Linda L. Barkacs, Craig B. Barkacs

Research output: Contribution to journalArticlepeer-review


Businesses that experience problems with physical products they have purchased find that the legal system provides adequate redress for their grievances. Large verdicts or out of court settlements are not unusual for product liability in business-to-business transactions. Software vendors routinely immunize themselves from such product liability by including exculpatory language in the agreements to which users must agree as they install the software. This paper examines the rights of companies to collect damages from software vendors when their products introduce errors or fail to perform transaction processing tasks correctly. The paper also outlines future trends in this area.
Original languageAmerican English
JournalJournal of Legal, Ethical and Regulatory Issues
StatePublished - 2006


  • Computer Sciences
  • Operations and Supply Chain Management
  • Information Security

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